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Consumer Issues > 
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  Know your rights, where to get help and ways to help yourself
There are 21 resources  
  General Information
 
   Be a Better Buyer - Better Business Bureau (Separate Website)
Increase your chances of having a positive purchase outcome. Remember to always check with the BBB first -- it's just good business.
By: Denver/Boulder Better Business Bureau
  
   
   Frauds, Scams and Alerts (Separate Website)
This page has links to information such as current alerts of fraud, scams & financial exploitation, including complaint forms for reporting incidences.
By: Colorado Coalition for Elder Rights and Adult Protection
  
   
   Power Against Fraud Handbook This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page.
Test your fraud IQ. Learn about the warning signs of all types of fraud and preventative measures to reduce your risk.
By: CASE Partnership - Judicial District Attorney's Office
  
   
   Protect Yourself as a Consumer (Separate Website)
Consumer information on topics such as abusive lending, credit issues, privacy, seniors' issues and much more.
By: Federal Trade Commission
  
   
   Scams (Separate Website)
Information about the countless ways con artists try to scam people - lenders, credit reports, staged car accidents, phony Medicare drug discount cards, sweepstakes, wire transfers. Be informed.
By: AARP
  
   
   Consumer Protection Information for Seniors This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page. (Separate Website)
The purpose of this resource is to help Seniors learn the red flags of fraud; recognize when someone is trying to victimize them; learn when to say "no" and close the door or hang up the phone; know how to report fraud to the appropriate agencies; and empower the consumer. (Chapter 11 of The Senior Law Handbook is a project of the Colorado Bar Association's Elder Law and Trust and Estate Section.)
By: Colorado Bar Association - Senior Law Handbook
  
   
   When do you have to give your Social Security Number? (Separate Website)
You do not have to give your social security number to any merchant who asks you for it. Please read this resource to learn what to do when you are asked for your social security number .
By: Privacy Rights Clearinghouse
  
   
   Car Buying Tips (Separate Website)
This website will help you think through your car purchase decision and will provide an understanding of what your obligations and rights are as a car owner.
By: Colorado Auto Industry Division
  
   
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  Fraud Alerts to Specific Scams
 
   Credit File Security Freeze This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page.
Any US Citizen can put a security freeze on their credit reports. A freeze means your file can't be shared with potential creditors which can help prevent identity theft. If your files are frozen, even someone who has your name and Social Security number will not be able to get credit in your name.
By: Office of Denver District Attorney and CASE Partnership

    Read this in: Russian / Pусский , Spanish / Español
  
   
   Investment Scams This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page.
The Securities and Exchange Commission offers information to help you prevent thieves from tricking you about your investments.
By: THE DENVER DISTRICT ATTORNEY'S OFFICE

    Read this in: Spanish / Español
  
   
   Medicare Telephone Scams This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page.
To protect yourself against Medicare scams, remember that no one can ask you for personal information during marketing activities. If you have a question or concern regarding Medicare, call 1-877-7SAFERX (1-877-772-3379.) Open this document for more information.
By: Office of Denver District Attorney and CASE Partnership

    Read this in: Russian / Pусский
  
   
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  Complaints and Reporting
 
   Filing Consumer Complaints (Separate Website)
A list of website links to help you locate useful information and to show you how to file a complaint. Click 'Consumer Complaint' under "Quick Find" in right hand column.
By: Federal Trade Commission
  
   
   Get the Facts on Consumer Frauds (Separate Website)
This site has facts on consumer frauds, from Internet cons to identity theft. Access millions of consumer complaints and report a fraud complaint of your own.
By: Federal Trade Comission - Consumer Sentinel Network
  
   
   Filing a complaint with the Better Business Bureau (Separate Website)
How to file a complaint if you have a problem with a business. Includes lists the local BBB offices.
By: Better Business Bureau
  
   
   How to get money you are owed from a construction site This link opens a PDF file in a new window.  If you do not have an accessible Acrobat Reader, a link is provided at the bottom of this page.
How to file a mechanic's lien - read more to find out what it is, how to file, what the deadlines are and other information you need to know.
By: Colorado Legal Services
  
   
   Stop Financial Elder Abuse in Colorado by Reporting Fraud (Separate Website)
At this website you can submit a complaint against a business and/or organization, read current news updates, learn about fraud prevention and find other resources to help.
By: AARP ElderWatch (w/ CO Attorney General's Office)
  
   
   Financial Markets Stability Resource Center (Separate Website)
One-stop shop to track key initiatives regarding financial market stability. Relevant MBA policy, actions and other helpful guidance are also consolidated here.
By: Mortgage Bankers Association
  
   
   Consumer Credit in Colorado (Separate Website)
A Colorado law which regulates how much you can be charged for credit, restricts what can happen to you if you pay late and defines what information must be provided to you before you commit to any credit transaction. The law is the Uniform Consumer Credit Code and this resource highlights that law.
By: Department of Law, State of Colorado
  
   
   How to Avoid Mortgage Fraud (Separate Website)
Fraud alert providing consumers with valuable advice on how to avoid getting scammed in the real estate market.
By: Denver DA's Office
  
   
   How to Complain about Your Bank
This handout is focused on individual banking issues with checking accounts, personal loans, and mortgages, generally in relatively small amounts. Some of this information may be helpful in getting started on resolution of more complicated disputes over larger sums with institutions that don't offer retail financial services, but it concentrates on the average citizen's everyday banking matters.
  
   
   Office of Dispute Resolution (Separate Website)
If you have a legal dispute, the Office of Dispute Resolution (ODR) may be able to help. This link will take you to their homepage. The ODR exists to establish and make available dispute resolution programs and services within the Colorado Judicial Branch.
By: Colorado Judicial Branch
  
   
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