Know your rights, where to get help and ways to help yourself
There are 5 resources
Know Your Rights
What are my rights as an electrical or natural gas consumer?
(Separate Website)
Provides consumers with information about their rights regarding utility service, payment, disconnection, and reconnection.
How to file a complaint regarding public utilities
(Separate Website)
This webpage explains how to file a complaint about utility service and determining if filing a complaint is necessary in the first place.
By: Colorado Department of Regulatory Agencies
Understanding your Energy Bill
(Separate Website)
Colorado utility companies provide information about reading and understanding an individuals' gas and electric bill.
By: Colorado Public Utilities Commission
Buying Electricity Without Getting Shocked
(Separate Website)
In many states you can shop around for a separate electricity supplier to provide the electricity for your home, and your utility company probably will continue to deliver the electricity over the same transmission wires.
By: AARP
Office of Dispute Resolution
(Separate Website)
If you have a legal dispute, the Office of Dispute Resolution (ODR) may be able to help. This link will take you to their homepage. The ODR exists to establish and make available dispute resolution programs and services within the Colorado Judicial Branch.
By: Colorado Judicial Branch
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